Industry | Manufacturing |
---|---|
City | Cambridge |
Code postal | L9T 5H1 |
State | Ontario |
Required experience | |
Salary | $46,000 - $56,000 |
Our client, a leader in the manufacturing food industry is looking for a talented bilingual help desk associate to join their team
Role and Responsibilities:
Knowledge and Experience:
- Degree or diploma from a post-secondary program in Computer Science, Technology Infrastructure, IT Communications, Computer Systems Technician or other relevant programs
- Excellent computer skills and strong knowledge of Microsoft Windows 10 and Microsoft Office 365 products
- Minimum of 2 years of customer service experience in a support position (helpdesk or equivalent).
- Ability to communicate clearly and effectively (written and verbal) to persons with various levels of technical ability and experience
- French language skills considered and important asset.
- Positive and enthusiastic individual who is able to work independently.
- Demonstrate strong organizational skills and attention to detail
- Work on multiple tasks simultaneously with regular interruptions
- Complete tasks effectively within a reasonable amount of time
- Follow and apply specific IT policies
- Proactively acknowledge when there is a problem