Real Estate Manager / Real Estate Management Assistant

We are looking for a rigorous, organized, and customer-service-oriented professional to play a key role in the daily management of our real estate portfolio. If you have a strong sense of priorities, a team spirit, and a passion for real estate, this opportunity is for you.

Main Responsibilities:

• Maintain up-to-date records of housing data (availability, occupancy, history, etc.).
• Prepare and send communications to tenants (notices, reminders, rent increases, etc.).
• Manage all lease documentation (signing, renewal, termination).
• Coordinate maintenance requests with the technical team or subcontractors for efficient intervention.
• Participate in training new employees and leasing agents.
• Handle tenant service calls and follow up as needed.
• Welcome future residents, conduct housing tours, and manage related administrative procedures.
• Ensure the proper functioning of technological security equipment (camera systems, access controls, etc.).
• Draft official or informal correspondence for residents.
• Act as a liaison between various stakeholders: tenants, suppliers, technicians, etc.
• Use necessary digital tools for effective property management (HOPEM, DocuSign, Excel, etc.).

Profile:

• Minimum of two years of experience in a similar role in property management.
• Perfect fluency in French and English, both spoken and written.
• Proficiency in Microsoft Office Suite and specialized software.
• Asset: Familiarity with platforms such as Hopem, Expedibox, Dormakaba, Canva.

Technical Skills:

• Good knowledge of accounting principles and financial tracking tools.
• Ability to efficiently use an ERP or a property management system.
• Mastery of communication and writing tools.

Personal Skills:

• Strong organizational skills and ability to prioritize effectively.
• Excellent communication skills and professionalism.
• Initiative, autonomy, and proactive problem-solving abilities.
• Ability to thrive in a dynamic environment with changing priorities.
• Willingness to contribute to a positive and collaborative atmosphere in managed properties.

Contractual Information:

• Permanent full-time position with a hybrid work mode.
• Daytime schedule, Monday to Friday.
• Presence required on major moving days (May to September), with overtime compensation.
• Group insurance and pension plan with employer contributions.
• Employee Assistance Program (EAP) and additional benefits.

Let me know if you need any modifications! 😊